The slightest non-conformity can ruin months of hard product development work
A non-conformity is any discrepancy between the delivered design or product and the contractual requirements of a client’s order (e.g. specifications, contracts, plans, etc.) or the requirements of the company (e.g. processes, memorandums, instructions, manufacturing plans, sub-orders). If not properly handled, a non-conformity can have serious consequences, especially on costs associated to re-formulation, decrease of customers’ satisfaction, and loss of certification, to name a few.
Non-conformity management is essential to control and certify the quality of any product. Quickly identifying non-conformities and putting in place the necessary corrective and preventive measures plays a key role in optimizing the quality of developed products.
An effective solution to manage these non-conformities is the implementation of a non-conformity management software. Such software allows businesses to report an incident regarding a product, dematerialize and gather non-conformity information, set up an action plan, and efficiently track any data or document related to the event.
A dedicated solution should also enable your business to build up and consolidate collaborative processes to identify, qualify, register, correct and analyze any non-conformities either:
- Internally – during the design, preparation, manufacturing and assembly steps, and audit activities.
- Externally – when the clients receive the product, during the product’s use or after its use.