Facilitate non-specialist access
Design Chain knowledge is required to support many processes beyond R&D. Staff in purchasing, manufacturing, marketing, quality control, sales, logistics, and executive level need to access or input valuable knowledge store information to effectively perform their jobs. Expanding access to both customers and suppliers can also have a significant impact in terms of organizational responsiveness, market credibility, risk reduction, and knowledge worker productivity. Unfortunately, most Design Chain process technologies utilize complex interfaces that limit access to all but specialists who use the system daily. To be truly effective, the knowledge base and automated workflows must have user-and task-appropriate interfaces that are highly intuitive and display only the informational elements required. Personalized interfaces make system access fast and mayoral, minimize support costs and maximize enterprise value.