Food Service and Catering

Food service management and Catering sector

The restaurant and food service industry is a $660 billion industry in the United States. Americans’ increasingly hectic lifestyles make cooking at home a challenge, so the restaurant and food industry enjoys steady growth. Competition in the foodservice industry continues to heat up. Economists predict growth will be only 3.1% in 2016. As a result, foodservice operators have to take a share from their competitors in order to grow. To accomplish this, restaurants and institutions continue to come up with all sorts of innovations and ways to differentiate their business from their competitors through an effective food service management.

Food service is a large sector, composed of many different commercial and non-commercial actors. The commercial segment makes up almost 80% of the restaurant and foodservice industry and includes businesses such as full-service restaurants, catering, stadium, airline and cruise ships. The noncommercial segment prepares and serves food in support of some other establishment’s main purpose. Categories in this segment include schools and universities, military, health care, business and industry, and clubs.

It may only account for 15% (in value) in the $231 billion limited-service category, but the fast casual segment is the most profitable one. It grew at a rate of 11% in 2015, while overall QSR (Quick Serve Restaurant) growth was flat. The attraction to fast casual springs from the fresh, made-to-order menu items that provide a step up from the processed food prepared in bulk at QSR chains.

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billion
Industry revenue in the U.S.
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%
commercial segment market share in the food service industry
0
%
growth of the casual food service segment

Lascom solution for food service management

Food service management is among the most challenging sector in Food and Beverage. Customer retention, shifting demographics and economies, high workforce turnover, sweeping trends (such as local food, food trucks or small plates), passing fads, and wildly variable business costs are challenges foodservice managers face every day.

Food service professionals have to be aware of new trends and boost their innovation processes. Developing a product portfolio by surfing on new consumers’ trends can enable companies to achieve improved margins and healthy growth. Quick and accurate introduction of innovative products is a competitive advantage for companies able to properly launch new ranges, menus and concepts development, this is core part of efficient food service management.

Food sourcing, quality, preservation and waste are also top challenges to consider while focusing on food service management.

Food service is facing extreme regulatory compliance requirements too. Local and global regulations are stricter than ever and time and means to comply with new regulations are not easily accessible.

To benefit from competitive advantages on the marketplace, more and more companies implement food service software to assist them in their products / menus lifecycle and management processes. A PLM (Product Lifecycle Management solution) is a powerful tool to help companies with daily challenges. Lascom offers food service software to businesses to assist them in food service management.

Key functions for food service management

  • Supervise development of new recipes, ranges, menus etc.
  • Manage change
  • Calculate product prices considering supplier prices
  • Regulatory compliance
  • Traceability
  • Non-conformances and claims management
  • Optimize collaboration

  • Centralized data and documents about products and menus
  • Management of menu formulation and “in-store” labeling

Benefits for food service management

Productivity gains

Avoiding information retrieval
Standardizing information
Internal and external exchange cycle reduced by 70%
Automatic generation of documentation (product sheet, list of ingredients …)

Quality gains

Manage the impacts of changes
Trace all exchanges
Simplify the management of health alerts on menus and products
Ensuring regulatory compliance
Time spent on checks quality reduced by 30%

Strategy gains

Have an overview of development processes
Master the costs
Monitor compliance with deadlines and tasks
Prioritize projects and manage the portfolio of existing products
Building a strategic business vision
Time-to-market reduced by 30%

Success Stories

  • Bolthouse Farms

    Bolthouse Farms

    Bolthouse Farms is North America’s market share leader in growing and distributing fresh-cut carrots and offers ‘all things carrot’, including... Read more »
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  • Maple Lodge

    Maple Lodge

    Maple Lodge Farms increases productivity, shortens product development cycles, and reduces risk with Lascom CPG Solution Maple Lodge Farms (MLF)... Read more »
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  • Poultry leader

    Poultry leader

    France’s largest chicken products and chicken based products processor and distributor, employs more than 16 000 people all around the... Read more »
    Read more
  • Artenay Bars

    Artenay Bars

    Artenay Bars is the leading French manufacturer of cereal bars and muesli in the private label market. The company has an... Read more »
    Read more
  • Yoplait

    Yoplait

    Lascom solution helps YOPLAIT achieve faster product development times Dairy manufacturer Yoplait selects Lascom's CPG Solution to reduce product development... Read more »
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  • LACTALIS

    LACTALIS

    To meet new food regulations and increase productivity CPG solution from Lascom helps Lactalis meet new food regulations and increase... Read more »
    Read more
  • Bolthouse Farms
  • Maple Lodge
  • Poultry leader
  • Artenay Bars
  • Yoplait
  • LACTALIS

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