Non Conformity Management

Non Conformity Management Challenges

For businesses, non-conformity management is a major concern in order to control and certify the quality of their products. To optimize products’ quality, it is essential to quickly identify non-conformities and put in place the necessary corrective and preventive actions.

Indeed, any discrepancies between the design or production and the contractual requirements of a client’s order (specifications, contracts, plans, etc.) or of the company (processes, memorandums, instructions, manufacturing plans, sub-orders) must be quickly and efficiently manage.

Therefore, businesses need to implement a non-conformity management software that allows to:

– report an incident regarding a product
– dematerialize non-conformities’ information
– put in place corrective and preventive actions
– efficiently track data

Real collaborative process, the non-conformities can be identified:

– internally, during the design, preparation, manufacturing and assembly steps, and audit activities regardless of the type of audits.
– externally, when the clients receive the products, during the product’s use or after its use.

A Solution for Non-conformity Management

Lascom offers a non-conformity management module enabling users to report an incident regarding a product, and to add comments, digital photos or any documents. An instructor is then assigned to the evaluation of this non-conformity in order to determine the causes and plan corrective actions. This allows a suitable solution to quickly be offered to the customer.

The non-conformity management module relies on two key elements of Lascom solution:

– the processes: to guarantee that the right people receive the information

– the repository: to dematerialize the non-conformities and to consolidate data through indicators

This enables a user to report an incident so it can be analyzed and corrective actions can be implemented. This report can be performed internally by the company, or externally by a client or a supplier, if they have access to the solution.


Report a

Monitor the
non-conformity process


Traceability of
all non-conformities

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